We want to be your favorite pair of underwear. Period. Our products are designed with superior comfort in mind, and they are guaranteed to fit you exactly the way you want them to.
We call it "The Perfect Fit Guarantee" and it means you can buy with confidence, for you, or others. Why? Because even after your first wash and dry, you are welcomed to exchange any one pair for another size at any time. We advise that if you've ordered more than one pair, open just one to try first. If after washing that one pair and drying it, you'd like to try a different size, in addition to exchanging/returning all other unopened packages, we will credit you for the worn pair as well.
For all other items besides underwear, if you're unhappy for any reason, simply contact us within 60 days and return the item(s) you are unsatisfied with for either for credit or refund, as long as the item purchased is still in good condition and comes back with all original packaging.